Social Media Becomes a Tool In The Fight To Reduce Insurance Fraud

A young man brags on facebook about sinking his car in a lake before he reported it stolen. A carpentry company creates a promotional video for youtube which shows their workers installing roofing material. Another youtube video shows people ramming a van into a tree over and over again. You can even view some stage accident videos by NICB here. For some reason, people just don’t think that social media is a tool that insurance claims adjusters can use.

Studies indicate that at least 10% and perhaps more of all property and casualty insurance claims are fraudulent. The National Insurance Crime Bureau estimates that workers compensation fraud alone costs as much as $5 billion per year. This cost is added into so many of the products that you and I purchase every day. But fraud has a new enemy now and it is called Social Media. The social media sites like youtube, twitter, facebook and others are a great place for claims adjusters to spend time checking up on their claimants. And underwriters use them as well. In the case of the carpenter showing his employees working on a roof, he now has some explaining to do to his underwriter since he signed an application indicating that he does not engage in any roofing activities.

It is surprising how people are willing to incriminate themselves on these social media sites. Underwriters are now better able to identify the types of customers who are prone to fraud by studying their social media and internet footprints before they agree to write a policy for them. And of course today’s claims adjuster is finding the social media universe to be easy pickings for proving fraudulent behavior on some claims.

Over time, the fraudsters out there will be a bit smarter and in truth, social media is not the place to catch the real professional crook. But it is having an impact on helping to keep your insurance rates just a bit lower over the near term.

At Clinard Insurance Group in Winston Salem, NC, we work hard to help insurance consumers out there become better informed buyers. If we can help you with your home insurance, your auto insurance, your business insurance or even your life insurance, I hope you will call us, toll free, at 877-687-7557 or visit us on the web at www.ClinardInsurance.com.

The source information for this article was pulled from other articles which can be found in their entirety at www.InsuranceAnswerGuy.com.

Crash Taxes – They Could Make You A Double Victim

Imagine you are cruising on the interstate in a driving rain and you lose control of your car and slide into the guardrail. Thankfully you are ok and you don’t feel any pains as you get out of your car to see the new shape you created out of your front bumper. A passing motorist sees your accident and dials 911 as he drives on through the rain. 5 minutes later a police car, a fire truck and an ambulance arrive to check on you. 3 weeks later you receive bills from each of these organizations for their time and trouble checking on you. You turn in the $2763 in emergency response bills to your auto insurance company and they decline to pay them. Welcome to the brave new world of crash taxes.

Crash taxes have been on the books of many local governments for years but until this recent economic downturn, they have not been used. Now we are seeing a trend sweeping our country to apply these charges for emergency responders to those involved in the accident. While there are some creditable arguments in favor of crash taxes, I see more running against.

First of all, let’s start with who pays. In most cases your auto insurance is not going to pay for these crash taxes. That could leave you holding the bag and if you don’t pay you can damage your credit or possibly even face misdemeanor charges. If we do choose to have our insurance companies cover these costs, then the costs of insurance will go up and we will have just one more expense being paid by an entity with little control over the costs that go into this expense.

Another possible problem with this approach is that some people may become reluctant to call for emergency services if they know they will have to pay for them. This failure to call or even a delay in calling may cost us dearly in lives lost as well as property damaged, the latter especially in the case of chemical spills on our highways.

I also have a fundamental problem with this approach in that some cities are amending their program to only charge the out of state, at fault parties. While this is politically expedient for the local politicians, it has a ring of unfairness to it and leads to a lot of uncertainty for travelers as they leave their home territories.

Last of all, is the idea that local taxes already go to pay for these services and those are controlled, if distantly by the voters in that area. Why should they be charged again?

Currently, 10 states have banned crash taxes, so you can travel safely in them. They are: Alabama, Arkansas, Florida, Georgia, Indiana, Louisiana, Missouri, Oklahoma, Pennsylvania and Tennesee.

So, what should you do if you get billed for an accident response of some sort after an accident? First of all, contact your insurance agent and forward on the bill to determine if there will be coverage for the charges. Then get a copy of the police report detailing what medical assistance was actually provided. Last of all, if your insurance company declines to pay for these charges (and in most cases they will), check with an attorney to understand what criminal liability you may incur should you decide not to pay the bill yourself.

My sense is that crash taxes are generally going to be disliked by most of the public. This will probably mean that they don’t last long and of course if the economy gets better they should go away. A rising tide floats all boats after all. In the meantime, as you travel, be aware that this trend could catch you in its trap.

At Clinard Insurance Group in Winston Salem, NC, we work hard to help our clients become informed insurance consumers. Knowing about crash taxes before you get a bill in the mail is just one small example of our knowledge outreach program. If you need help with your NC auto insurance policy, your NC home insurance policy or even your personal umbrella or life insurance, please call us, toll free, at 877-687-7557 or visit us on the web at www.ClinardInsurance.com.

The source information for this article was pulled from articles which can be found in their entirety at www.insuranceanswerguy.com.

Workers Comp Back To Work Issues – Avoid These Common Mistakes

Workers compensation insurance is a necessary evil for most employers. How you handle on the job injuries and more importantly how you handle the out of work situations that you will face with your employees will go a long way toward impacting your future workers compensation costs. Read below to see some common mistakes that some employers make in this regard and what you can do as an employer to avoid these mistakes and minimize your future workers compensations costs.

The first step towards understanding back to work issues is to understand why it is important for you to be involved. Some employers take the attitude that the claim has been filed and it is the insurance company’s money now so why worry about it. This belief couldn’t be farther from the truth. This is in fact your money as your future rates are determined by today’s claims experience. And to make matters worse, you will pay over a 3 year period for any one year’s mistakes to the impact is essentially tripled. Click here to read my blog about the workers compensation experience modification factor and how it affects your bottom line now and in the future. Now bear in mind that workers compensation rules are different for every state but this is a guideline that can help you avoid some common errors that employers often make.

Mistake #1 – The Economy is bad and I can’t afford to keep employees on the job who are not able to do the job. Actually, you can’t afford not to. Remember, if you are not able to make an offer of light work to an injured employee then your employee will likely continue to receive a good part of their salary as work comp benefits from your insurance company while contributing nothing to your company. Other employees will have to pick up the slack or you may have to hire and train new workers. Research shows that healing happens faster for employees who are productive and that a transitional duty program can get them back to work quicker and save you more money in the long run.

Mistake #2 – My injured employee wasn’t all that productive before the injury so I’d rather not keep him on with light duty now that he is injured. Don’t fall into this trap. Dealing with non-productive employees is a human resource issue, not a workers compensation issue. You should always deal with this type of problem through your HR department. Also, a less productive employee is more likely to take a case through the long and costly workers compensation legal system. Get them healthy and back to work first, and then deal with their lack of productivity.

Mistake #3 – I don’t think my employee is hurt as bad as he says, in fact I saw him out fishing last week. This is an example where the insurance company you choose can help or hurt you. You are often best served by a dedicated workers compensation company with a structured back to work program. One of the insurance companies that we use, Summit Insurance Group, has a back to work tool kit and structured back to work program to help you as an employer get your injured employees back to work and off the work comp rocking chair paycheck as quickly as possible. This is not something you should tackle on your own and you need an insurance company that is dedicated to this process so that your premiums stay low in the future.

Mistake (Concern type) #4 - My employees doctor says she should stay at home but she just has a desk job. You should work with your claim adjuster and your employee to make sure that the doctor has a clear understanding of the job requirements to see if the person really must be written out of work. Constant and clear communications between you, the employee, the doctor and the claims department can help you resolve these issues and some job modifications may make it possible to get your employee back to work sooner. Remember to get your employees job description to their physician as quickly as possible and ask for any medical restrictions that need to apply to any transitional duty.

Mistake #5 Losing touch with workers once they are injured increases the fear of a lawsuit. This is true and many employers find themselves in a nether world where they are afraid to contact their injured employee and wanting to know what is going on with the injury. This is why having a back to work program in place before the injury occurs is so important. A good back to work program will encourage you to reach out to your injured employee and help you know what you can and can’t say and how to say it. They even include greeting cards that you may want to send to let your injured employee know that you are thinking of them.

It is clear that having a plan for injured workers before they are hurt will help you make the transitions more smooth and over time will reduce your workers compensation costs tremendously. You should choose an agent who understands workers compensation insurance well and can help you gain access to specialized workers compensation insurance companies with back to work plans, dedicated claims staff and even nurses on call, all of which will help you reduce downtime and out of work time for your employees. Don’t just chase the lowest priced workers compensation rates, rather consider carefully what support you will have after a claim when choosing your workers compensation agent and company.

At Clinard Insuranc e Group in Winston Salem, NC, we specialize in helping all kinds of businesses with their workers compensation insurance needs. Our specialization can help you not only find extremely low rates on your workers compensation insurance, but also will help you minimize claims and out of work time, thus saving you money over the long haul as well. If you need help or have questions about your North Carolina Workers Compensation Insurance Policy, please call us, toll free, at 877-687-7557 or visit us on the web at www.ClinardInsurance.com.

The source information for this article was pulled from various sources, one of which is www.InsuranceAnswerGuy.com.