Wednesday, October 6, 2010

Replacement Cost Protection - Is It Missing In Your Insurance Policies?

Almost any type of insurance policy that you purchase that has a property insurance element will either include or exclude replacement cost coverage. This article helps you understand what it is and isn’t and where you may want to double check to be sure it is there for you when you need it.

Let’s start with a definition of replacement cost coverage. This is essentially a valuation clause that determines how your lost or damaged property will be covered under your insurance policy. The common choices are either replacement cost or actual cash value. There is also a functional replacement cost coverage but it is rarely used. For more information about functional replacement cost, please click here. Replacement cost is usually defined as the cost to replace the lost or destroyed item with a new one of like value and construction. For example, if lightning ran in on your 45 inch flat screen television, and you had replacement cost coverage on the contents on your homeowners insurance policy, then the replacement value would be what it would cost to purchase a brand new 45 inch flat screen TV. When policies don’t carry replacement cost protection, then the claim is usually settled using the actual cash value of the damaged or lost item. Actual cash value is usually defined as the replacement cost of the item minus any depreciation based on the age and past use of that item.

It is important that you take the time to review your insurance policies that include coverage for property to determine if you have bought replacement cost coverage or actual cash value (ACV) coverage. The difference in the size of the claim check that you will receive after a loss can vary a great deal, depending on which of these you chose. Most homeowners policies provide replacement cost coverage on your home automatically and allow you to choose RC or ACV coverage on your contents. There may be an additional charge for the RC coverage. Business property insurance policies rarely charge extra for replacement coverage, you just need to be sure that you are carrying high enough insurance limits to avoid any coinsurance penalties that might result from your policy form.

One oddball policy when it comes to RC versus ACV coverage is the auto insurance policy. If you carry collision coverage on your auto insurance, then you might have an opportunity to purchase replacement cost coverage on your newer vehicles. This form often allows you to replace your old, totaled vehicle with a brand new one even if the wrecked car is up to 5 years old. For more information about replacement cost coverage on the personal auto insurance policy, read my blog on that topic by clicking here.

If you are unsure about where you do and don’t have replacement cost coverage on your insurance policies, please take a moment and pick up the phone and call your agent. This could make a huge difference in the amount you might receive after a large loss and it is always easier if your expectations more nearly match what will really happen if and when you have a large property claim.

At Clinard Insurance Group, in Winston Salem, NC, we strive to help all insurance buyers become more informed consumers. If we can help you with your auto insurance, your home insurance, your business insurance or even your life insurance, please feel free to call us, toll free at 877-687-7557 or visit us on the web at www.ClinardInsurance.com.

You can find the source article for this document at www.InsuranceAnswerGuy.com.

Monday, September 20, 2010

Social Media Becomes a Tool In The Fight To Reduce Insurance Fraud

A young man brags on facebook about sinking his car in a lake before he reported it stolen. A carpentry company creates a promotional video for youtube which shows their workers installing roofing material. Another youtube video shows people ramming a van into a tree over and over again. You can even view some stage accident videos by NICB here. For some reason, people just don’t think that social media is a tool that insurance claims adjusters can use.

Studies indicate that at least 10% and perhaps more of all property and casualty insurance claims are fraudulent. The National Insurance Crime Bureau estimates that workers compensation fraud alone costs as much as $5 billion per year. This cost is added into so many of the products that you and I purchase every day. But fraud has a new enemy now and it is called Social Media. The social media sites like youtube, twitter, facebook and others are a great place for claims adjusters to spend time checking up on their claimants. And underwriters use them as well. In the case of the carpenter showing his employees working on a roof, he now has some explaining to do to his underwriter since he signed an application indicating that he does not engage in any roofing activities.

It is surprising how people are willing to incriminate themselves on these social media sites. Underwriters are now better able to identify the types of customers who are prone to fraud by studying their social media and internet footprints before they agree to write a policy for them. And of course today’s claims adjuster is finding the social media universe to be easy pickings for proving fraudulent behavior on some claims.

Over time, the fraudsters out there will be a bit smarter and in truth, social media is not the place to catch the real professional crook. But it is having an impact on helping to keep your insurance rates just a bit lower over the near term.

At Clinard Insurance Group in Winston Salem, NC, we work hard to help insurance consumers out there become better informed buyers. If we can help you with your home insurance, your auto insurance, your business insurance or even your life insurance, I hope you will call us, toll free, at 877-687-7557 or visit us on the web at www.ClinardInsurance.com.


The source information for this article was pulled from other articles which can be found in their entirety at www.InsuranceAnswerGuy.com.

Friday, September 10, 2010

Crash Taxes – They Could Make You A Double Victim

Imagine you are cruising on the interstate in a driving rain and you lose control of your car and slide into the guardrail. Thankfully you are ok and you don’t feel any pains as you get out of your car to see the new shape you created out of your front bumper. A passing motorist sees your accident and dials 911 as he drives on through the rain. 5 minutes later a police car, a fire truck and an ambulance arrive to check on you. 3 weeks later you receive bills from each of these organizations for their time and trouble checking on you. You turn in the $2763 in emergency response bills to your auto insurance company and they decline to pay them. Welcome to the brave new world of crash taxes.

Crash taxes have been on the books of many local governments for years but until this recent economic downturn, they have not been used. Now we are seeing a trend sweeping our country to apply these charges for emergency responders to those involved in the accident. While there are some creditable arguments in favor of crash taxes, I see more running against.

First of all, let’s start with who pays. In most cases your auto insurance is not going to pay for these crash taxes. That could leave you holding the bag and if you don’t pay you can damage your credit or possibly even face misdemeanor charges. If we do choose to have our insurance companies cover these costs, then the costs of insurance will go up and we will have just one more expense being paid by an entity with little control over the costs that go into this expense.

Another possible problem with this approach is that some people may become reluctant to call for emergency services if they know they will have to pay for them. This failure to call or even a delay in calling may cost us dearly in lives lost as well as property damaged, the latter especially in the case of chemical spills on our highways.

I also have a fundamental problem with this approach in that some cities are amending their program to only charge the out of state, at fault parties. While this is politically expedient for the local politicians, it has a ring of unfairness to it and leads to a lot of uncertainty for travelers as they leave their home territories.

Last of all, is the idea that local taxes already go to pay for these services and those are controlled, if distantly by the voters in that area. Why should they be charged again?

Currently, 10 states have banned crash taxes, so you can travel safely in them. They are: Alabama, Arkansas, Florida, Georgia, Indiana, Louisiana, Missouri, Oklahoma, Pennsylvania and Tennesee.

So, what should you do if you get billed for an accident response of some sort after an accident? First of all, contact your insurance agent and forward on the bill to determine if there will be coverage for the charges. Then get a copy of the police report detailing what medical assistance was actually provided. Last of all, if your insurance company declines to pay for these charges (and in most cases they will), check with an attorney to understand what criminal liability you may incur should you decide not to pay the bill yourself.

My sense is that crash taxes are generally going to be disliked by most of the public. This will probably mean that they don’t last long and of course if the economy gets better they should go away. A rising tide floats all boats after all. In the meantime, as you travel, be aware that this trend could catch you in its trap.

At Clinard Insurance Group in Winston Salem, NC, we work hard to help our clients become informed insurance consumers. Knowing about crash taxes before you get a bill in the mail is just one small example of our knowledge outreach program. If you need help with your NC auto insurance policy, your NC home insurance policy or even your personal umbrella or life insurance, please call us, toll free, at 877-687-7557 or visit us on the web at www.ClinardInsurance.com.

The source information for this article was pulled from articles which can be found in their entirety at www.insuranceanswerguy.com.

Thursday, September 2, 2010

Workers Comp Back To Work Issues – Avoid These Common Mistakes

Workers compensation insurance is a necessary evil for most employers. How you handle on the job injuries and more importantly how you handle the out of work situations that you will face with your employees will go a long way toward impacting your future workers compensation costs. Read below to see some common mistakes that some employers make in this regard and what you can do as an employer to avoid these mistakes and minimize your future workers compensations costs.

The first step towards understanding back to work issues is to understand why it is important for you to be involved. Some employers take the attitude that the claim has been filed and it is the insurance company’s money now so why worry about it. This belief couldn’t be farther from the truth. This is in fact your money as your future rates are determined by today’s claims experience. And to make matters worse, you will pay over a 3 year period for any one year’s mistakes to the impact is essentially tripled. Click here to read my blog about the workers compensation experience modification factor and how it affects your bottom line now and in the future. Now bear in mind that workers compensation rules are different for every state but this is a guideline that can help you avoid some common errors that employers often make.

Mistake #1 – The Economy is bad and I can’t afford to keep employees on the job who are not able to do the job. Actually, you can’t afford not to. Remember, if you are not able to make an offer of light work to an injured employee then your employee will likely continue to receive a good part of their salary as work comp benefits from your insurance company while contributing nothing to your company. Other employees will have to pick up the slack or you may have to hire and train new workers. Research shows that healing happens faster for employees who are productive and that a transitional duty program can get them back to work quicker and save you more money in the long run.

Mistake #2 – My injured employee wasn’t all that productive before the injury so I’d rather not keep him on with light duty now that he is injured. Don’t fall into this trap. Dealing with non-productive employees is a human resource issue, not a workers compensation issue. You should always deal with this type of problem through your HR department. Also, a less productive employee is more likely to take a case through the long and costly workers compensation legal system. Get them healthy and back to work first, and then deal with their lack of productivity.

Mistake #3 – I don’t think my employee is hurt as bad as he says, in fact I saw him out fishing last week. This is an example where the insurance company you choose can help or hurt you. You are often best served by a dedicated workers compensation company with a structured back to work program. One of the insurance companies that we use, Summit Insurance Group, has a back to work tool kit and structured back to work program to help you as an employer get your injured employees back to work and off the work comp rocking chair paycheck as quickly as possible. This is not something you should tackle on your own and you need an insurance company that is dedicated to this process so that your premiums stay low in the future.

Mistake (Concern type) #4 - My employees doctor says she should stay at home but she just has a desk job. You should work with your claim adjuster and your employee to make sure that the doctor has a clear understanding of the job requirements to see if the person really must be written out of work. Constant and clear communications between you, the employee, the doctor and the claims department can help you resolve these issues and some job modifications may make it possible to get your employee back to work sooner. Remember to get your employees job description to their physician as quickly as possible and ask for any medical restrictions that need to apply to any transitional duty.

Mistake #5 Losing touch with workers once they are injured increases the fear of a lawsuit. This is true and many employers find themselves in a nether world where they are afraid to contact their injured employee and wanting to know what is going on with the injury. This is why having a back to work program in place before the injury occurs is so important. A good back to work program will encourage you to reach out to your injured employee and help you know what you can and can’t say and how to say it. They even include greeting cards that you may want to send to let your injured employee know that you are thinking of them.

It is clear that having a plan for injured workers before they are hurt will help you make the transitions more smooth and over time will reduce your workers compensation costs tremendously. You should choose an agent who understands workers compensation insurance well and can help you gain access to specialized workers compensation insurance companies with back to work plans, dedicated claims staff and even nurses on call, all of which will help you reduce downtime and out of work time for your employees. Don’t just chase the lowest priced workers compensation rates, rather consider carefully what support you will have after a claim when choosing your workers compensation agent and company.

At Clinard Insuranc e Group in Winston Salem, NC, we specialize in helping all kinds of businesses with their workers compensation insurance needs. Our specialization can help you not only find extremely low rates on your workers compensation insurance, but also will help you minimize claims and out of work time, thus saving you money over the long haul as well. If you need help or have questions about your North Carolina Workers Compensation Insurance Policy, please call us, toll free, at 877-687-7557 or visit us on the web at www.ClinardInsurance.com.

The source information for this article was pulled from various sources, one of which is www.InsuranceAnswerGuy.com.

Tuesday, August 24, 2010

Garage Insurance – Making The Audit Easier

If you have a garage liability insurance policy for your repair shop insurance, or for your used car dealer insurance program, then you know that your policy must be audited each year. Garage liability insurance audits can be a huge hassle or they can be a quick and easy process. Some of what determines that is up to you. Here are a few tips to make your garage policy audits go as smoothly as possible. Some of this information is based on audit requirements for Auto Owners Insurance Company garage policies and may not necessarily be part of every insurance company’s garage audit process.

Start with an accurate estimate. You will have to estimate your payroll and number of employees when you first take out the policy. Start out by making this an accurate estimate. Estimating too high takes money out of your pocket and crimps cash flow now. Estimate low makes you vulnerable to the audit trap and can hurt cash flow later. Don’t forget that clerical employees are often required to be included in the total employee count. Also, remember that active owners, partners or members are included in the total as one full time equivalent employee.

With the Auto Owners Premier Garage Policy, there are caps on the payroll basis for owners, officers, partners or members as well as for employees. Your insurance company may or may not have caps on payroll so be sure to find out well in advance about this as it can limit your preparation time and may reduce your garage liability insurance costs in the long run.

Most garage policies will not charge for strictly clerical employees. But they are also usually quite strict about the definition of clerical workers. When they say clerical, they mean that employee only engages in clerical work. Few garage operations have a strictly clerical person, but if you do, you don’t want to include them as an employee in the employee audit count and in the payroll count.

Know your categories of employees as defined by the garage policy and have those numbers ready for the auditor. Category 1 employees are usually defined as owners, officers and members as well as salespersons, sales and service managers and anyone who operates vehicles on and off premises. The payroll amount for this type of employee is usually capped and most of your payroll will fall into this category. Category 2 employees are usually defined as all other employees. Typically the payroll for this category will be very small or even zero.

By knowing what your insurance company needs from you at audit time, you should be able to reduce the time and costs of having your garage liability insurance audited each year. At Clinard Insurance Group in Winston Salem, NC, we specialize in helping used car dealers and garage and repair and body shops with their insurance policies. We write garage insurance for dealers as well as repair and body shops in North Carolina, South Carolina, Virginia, Tennessee and Georgia. If we can help you with your garage insurance, please call us toll free at 877-687-7557 and we will be glad to answer your questions.

The source information for this article comes from other articles which can be found at www.InsuranceAnswerGuy.com.

Thursday, August 12, 2010

Car Dealer Insurance – The Blanket Reporting Form

Used Car Dealers with large inventory should always carry dealers open lot insurance as a part of their used car dealer insurance program. This section of the garage policy is designed to protect your inventory from losses such as wind and hail as well as collision. If you have a large inventory, especially one that fluctuates in value from time to time, then you should consider a twist to the dealers open lot coverage. The twist is a form called the dealers blanket reporting form.

With the standard dealers open lot coverage, you must choose a coverage amount that reflects your highest inventory value at any given time during the policy period. And of course, your premium is based on the amount of coverage that you choose. If you purchase too little coverage, then you run the risk of having a loss that isn’t fully covered. If you choose too high, then you might be buying more insurance than you need. This is where the dealer’s blanket reporting form can help.

When you use the reporting form on your policy, you must complete an inventory report once each month. Now the procedures and the rules for this form may vary a bit from company to company. For this example I will use the rules used by Auto Owners Insurance Company, one of our largest markets for used car dealer insurance. To start this program the insurance company will want for you to base your original limit on the average inventory value for the previous 12 months. If you are unsure of that number, then you can start with 75% of your current inventory.

There are several strong advantages of this form over the dealers open lot fixed amount form. First of all, as long as you complete and return your monthly reports on time, and as long as they are accurate, then you will have unlimited coverage. This helps smooth out the peaks and valleys in your inventory. Second of all, this form provides true blanket coverage. So if you have more than one location it won’t matter as long as your inventory report each month has the total inventory for all locations combined.

While the dealer’s blanket reporting form is not for everyone since it requires a monthly inventory report to the insurance company, it can save you money and provide more seamless protection on your inventory if you have fluctuating inventory amounts or if you have multiple locations.

Your average insurance agent will know very little about garage insurance in general and insuring used car dealers in particular. It is very important that you find an independent insurance agent who specializes in used car dealers to help you. At Clinard Insurance Group, in Winston Salem, NC, we insure over 250 used car dealers in North Carolina, South Carolina, Tennessee, Virginia and Georgia. If we can help you with your garage insurance or any other policies for your used car business, please call us, toll free at 877-687-7557 or visit us on the web at www.TheAutoDealersHelper.com.

The source information for this article was pulled from information which can be found at www.InsuranceAnswerGuy.com.

Wednesday, August 4, 2010

Painters Work Comp Insurance – Pay As You Go, Saves The Cash Flow

Painting Company Insurance plans should all include a workers compensation policy for your employees and subs, unless of course you work alone and have no employees. And if handled incorrectly, work comp policies can tear a huge hole in your cash flow. For more information on how this can happen, please read my blog on the audit trap. So it is important to understand your cash flow process vis-à-vis your payroll. What if you could time your workers compensation policy to match the slower cash flow and lower payroll times?

In fact you can. With a little understood tool called pay as you go. Now you need to know that not every insurance company that insures painters can or will offer this feature, but if you can find one that does and their price is right, this can be a nice benefit for painters and painting companies.

So how does it work? Well, these plans vary some from company to company, but the very best of them will send you an email or a mail reminder each month. You then log on to their web site and enter your payroll totals for the past month. The web site will then calculate your premium for that month and you can pay your bill on line right then and there with a credit card. What this means for you is that now your workers compensation expense tracks your payroll with only a 30 day delay. And since your revenue from jobs is always running just a bit behind your payroll costs, now your workers compensation expenses will more nearly track your revenue and this means you will have less wild swings in your monthly cash flow.

There are a few things to watch out for here. First of all, there are some payroll service companies out there offering pay as you go workers compensation to go with their payroll service. On the surface this sounds great but there is a problem with this approach. One huge factor in your workers compensation insurance costs is your experience modification factor. And you need to work proactively to protect that mod to keep future costs lower. Companies that specialize in payroll services and sell work comp as a sideline are rarely as good at keeping claims costs low as companies whose prime mission is workers compensation insurance. These dedicated work comp insurance companies by contrast, will often have nurses and case managers on staff to help reduce your overall claims costs. And keeping your claims costs low will keep your rates low over time. To learn more about this read my blog on protecting your experience mod. In addition, if you purchase your workers compensation insurance through a payroll processing company, you will usually have only one choice in terms of the insurance company that handles it. This is stripping you of your free market shopping tool as a way to reduce the overall costs of workers compensation insurance. Instead, consider finding an independent insurance agent who represents many insurance companies, and more importantly, find one who specializes in insuring painting contractors so that you get the expertise that you need for your business.

One last thing to mention here is that the pay as you go feature offered by some companies is often only available to painters whose premium exceeds a certain level, often as high as $5000. There are a few companies out there who can offer this feature at a much lower premium level, but you will need to find an agent who specializes in painters insurance to find them.

At Clinard Insurance Group, in Winston Salem, NC, we are the Painting Contractor Insurance Specialists. We have companies that can write pay as you go workers compensation policies for painters with annual premiums as low as $1000. If we can help you with any of your painters insurance policy questions, please call us, toll free at 877-687-7557 or visit us on line at our Painting contractors’ insurance program policy page.

Some of the source material for this article was drawn from other blog articles which can be found at www.InsuranceAnswerGuy.com.